Tickets Are Nonrefundable:
Tickets are nonrefundable, and do not include lodging or transportation. Advance ticket sales end by 1:00 p.m. EST the Wednesday before the event weekend. After that, for events that are not sold out, tickets will be available to purchase at a few designated wineries. Discount codes are not valid for tickets purchased during the event.
Event Information & Check-in:
Each attendee will enjoy a complimentary sample of the dish served by the winery, paired with about three samples of wine intended to best complement that dish. With so many wineries participating in our events, attendees oftentimes visit many wineries in a day, therefore entire flights of wine samples are not served by each winery during the event. Certainly if you’re especially enthusiastic about the samples you’ve enjoyed, you will be permitted to purchase an entire flight of wine samples. If you attend an event as a Designated Driver, you are a VIP and we thank you for making our events safer for your family and friends! You will be offered an alternative non-alcoholic beverage with your food sample.
To get started, ticket orders will be securely processed online through our ticketing vendor ShowClix. You will select a starting winery, where you will check-in any time during the event itself and receive your physical tickets. You will be sent an email confirmation immediately after you’ve completed the transaction.
Each starting winery is given a limited quantity of tickets. Because of this, it is even more important that groups of attendees purchase their tickets on one order, to guarantee that all attendees will have the exact same starting winery. Bundles of tickets can only be picked up by the person who purchased them.
You must start at your chosen starting winery to be checked into the event. As the purchaser, you will present your state-issued photo ID (driver’s license) to be checked in. The starting winery’s staff will have your actual tickets prepared and ready to hand you. If there is a gift item for the event, you will pick that up as well. Participating wineries will require that you have your actual cardstock event ticket in order to receive wine and food samples. Printouts of the confirmation email from ShowClix do not qualify as tickets.
Sometimes our events sell out, so you should purchase your tickets well in advance of the event itself. If you have any questions about purchasing tickets, please call the office during regular business hours at 877-536-2717.
Proof of I.D.:
Please bring proof that you are 21 years of age or older. Each winery is individually responsible for checking the age of customers, to make sure they are at least 21 years old, therefore it is possible that you may be proofed at more than one winery.
Important Group Size Policies:
Groups of 19 or fewer people can attend the event together without having to make appointments at the wineries. However, groups of 20 – and up to 40 – people will be accepted only if routed by the Seneca Lake Wine Trail office. All large groups must be booked at least 28 days prior to the event weekend. We reserve the right to limit the number of large groups and motor coaches purchasing tickets to our events to four. Please call Glenda Stermer-Simpson toll-free to inquire about large group event details at 877-536-2717.